Privacy policy

Privacy Policy

1. Introduction

At VIOR Medical Aesthetics, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://viormedical.com or utilize our services, including our mobile SMS marketing communications.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, address, email address, phone number, and other contact details.
  • Medical Information: Health history, treatment records, and other relevant medical data necessary for providing our services.
  • Payment Information: Credit card details and billing information for processing transactions.
  • Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
  • Mobile Information: Device information, phone number, and consent for SMS messaging.
  • Location Information: With your consent, we may collect your geographic location for location-based services.

3. How We Use Your Information

The information collected is used for the following purposes:

  • Service Delivery: To provide and manage the medical aesthetic services you request.
  • Appointment Scheduling: To arrange and confirm appointments.
  • Payment Processing: To process payments for services rendered.
  • Communication: To send updates, confirmations, and information related to our services, including SMS messages.
  • Marketing: To inform you about promotions, new services, or events, with your consent.
  • Abandoned Cart Reminders (SMS): If you consent, we may send you SMS reminders about items left in your online cart.
  • Website and App Improvement: To enhance user experience and functionality.
  • Location-Based Services: To offer tailored services, promotions, or notifications based on your geographic location, with your consent.

4. SMS Marketing Compliance

We are committed to following best practices for SMS marketing compliance. By opting in to receive SMS messages from VIOR Medical Aesthetics:

  • You consent to receive transactional and marketing messages, including reminders about abandoned carts.
  • We ensure compliance with applicable laws such as the Telephone Consumer Protection Act (TCPA).
  • You can opt-out of SMS communications at any time by replying “STOP” to any message or contacting us directly.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that assist in delivering our services, such as payment processors, SMS marketing platforms, and IT support, who are obligated to protect your information.
  • Location-Based Services: With your consent, we may share your geographic data with third-party service providers to offer location-based promotions or features.
  • Legal Obligations: When required by law or to protect our rights and safety.

6. Location Tracking and Location-Based Services

We may use location tracking technologies to:

  • Enhance your experience by offering location-based promotions or services.
  • Provide directions to our clinic or notify you of services available near you.
  • Use anonymized data for internal analytics and service improvements.

You can manage location services through your device’s settings or by contacting us if you wish to revoke consent.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Withdraw Consent: Withdraw consent for us to contact you or process your information.

To exercise these rights, please contact us at [insert contact email].

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and support abandoned cart reminders. You can set your browser to refuse cookies, but this may affect website functionality.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, including SMS marketing compliance and location-based services. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

VIOR Medical Aesthetics
CALLE BETANCES NUM 15 ESQUNA CARRION, Aguadilla, PR, 00603, US.
Email: viormedical@yahoo.com
Phone: 787-222-4027

By using our services, you consent to the terms outlined in this Privacy Policy.

Last updated: November 19, 2024

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@viormedical.com or contact us at CALLE BETANCES NUM 15 ESQUNA CARRION, Aguadilla, PR, 00603, US.